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Contact Rhoback Customer Service

Rhoback Phone Numbers and Emails

Customer Service Number:

  • (434) 956-4963
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Rhoback Email:

Customer Service
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Rhoback Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • Rhoback Customer Service is rated at 2.6 out of 5. Consumers who contact the company are mostly neutral. More commonly used way of contact is by phone.

    Source Distribution
    91% phone 9% email
  • The best phone number to call Rhoback is 4349564963.

  • The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 25 seconds.

  • People call Rhoback mainly because of return/ replace, request for information, shipping and delivery.

View full overview ›

How to Contact Rhoback?

Most Popular Number:

(434) 956-4963
Total calls: 319 Issue resolved: 1 Last call: Dec 12, 2025

For urgent assistance, contact Rhoback customer service at 1-434-956-4963. Customers reach this Rhoback phone number to inquire about returns, replacements, order tracking, shipping, and product inquiries. Whether the question concerns a recently placed order or a general product query, customer service from Rhoback can help during business hours.

Rhoback email service is more suited to these customers who consider the mode of communication as email. This support@rhoback.com email can be issued in case any problem is faced regarding tracking order returns, canceling an order, or even reporting problems concerning the purchase. These customers can call or email at any time. However, answers are only given during Rhoback's working hours. Even though it's a very convenient option, it is not so good for instant help, as reply times usually vary between 2 to 3 business days.

Rhoback's headquarters is at 1180 Seminole Trail, Suite 317, Charlottesville, Virginia 22901, United States. Customers can go to this address directly or send letters to make an official inquiry or return. It is better to contact customer support before posting your inquiries or returns to find out if there's anything to do.

Another option would be to reach it through the Rhoback website, where you will click on their Contact Us page. You will receive a form asking for the full name, email, subject, and message, then click "Send." Customers can fill out this form to submit inquiries; a representative will contact them immediately. Besides, Rhoback has a chat feature on the website, readily available at the bottom right-hand corner of your screen. An automated bot will assist with the mainstream questions and, when required, provide live chat with a customer service agent during business hours.

PissedConsumer Club

Contact Information

Rhoback Website:

Rhoback Help Center:

Corporate Office Address:

Rhoback
1180 Seminole Trail Suite 317
Charlottesville, Virginia 22901
United States

Rhoback Customer Service Reviews

2.6 / 5
Average
Joani Xsg
Poor customer service

Cant get anyone to address my concerns . Poor customer service. Makes me not want to order anything from them.

Secret Vzi
No helpful information

Tried several ways to connect with Rhoback support without luck. I wont be able to purchase from them if I cant resolve issues

Ron M Nxj
Items not delivered
stars-rating stars-rating stars-rating stars-rating stars-rating
1.0

I am very Unsatisfied!! They have not responded!

I was looking forward to getting my shirts! i expect a response!

Dennis C Gsr
No real customer service
stars-rating stars-rating stars-rating stars-rating stars-rating
1.0

Lack of any personal contact, not even voicemail. Products are very good, however its is like dealing with only the warehouse. Where are the people to answer questions

Summary of Rhoback Customer Service Calls

318 TOTAL
CALLS
00:25 AVG CALL
DURATION
1% ISSUE
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Rhoback?

Return/ Replace Question:

  • “Return”
  • “Returns”
  • “Incorrect purchase”

Shipping and Delivery Question:

  • “To add item to recent order to avoid additional shipping costs”
  • “Never received order confirmation.”
  • “Missing item”

Request for Information Question:

  • “Status of order”
  • “About order”
  • “Checking if order placed”

Payments and Charges Question:

  • “Discount code not given”
  • “Need discount applied to order”
  • “Wrong credit card number on order 3118419”

Product/ Service Question:

  • “Failed delivery”
  • “Problem with ordrr”
  • “Out of stock question”

Cards Question:

  • “E gift card”
  • “Gift card”
  • “Gift card question”

Activation/ Cancellation Question:

  • “Cancel my order”
  • “Cancel order”
  • “To cancel an order”

Staff Question:

  • “Customer service”
  • “Customer service please”
  • “Customer service for existing custimer”

Refund Question:

  • “Refund”

Account Question:

  • “Promo code”

Other Question:

  • “Do not receive an E gift”
  • “Trouble ordering”
  • “Order placed twice by mistake”

Compare Rhoback Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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