For urgent assistance, contact Rhoback customer service at 1-434-956-4963. Customers reach this Rhoback phone number to inquire about returns, replacements, order tracking, shipping, and product inquiries. Whether the question concerns a recently placed order or a general product query, customer service from Rhoback can help during business hours.
Rhoback email service is more suited to these customers who consider the mode of communication as email. This support@rhoback.com email can be issued in case any problem is faced regarding tracking order returns, canceling an order, or even reporting problems concerning the purchase. These customers can call or email at any time. However, answers are only given during Rhoback's working hours. Even though it's a very convenient option, it is not so good for instant help, as reply times usually vary between 2 to 3 business days.
Rhoback's headquarters is at 1180 Seminole Trail, Suite 317, Charlottesville, Virginia 22901, United States. Customers can go to this address directly or send letters to make an official inquiry or return. It is better to contact customer support before posting your inquiries or returns to find out if there's anything to do.
Another option would be to reach it through the Rhoback website, where you will click on their Contact Us page. You will receive a form asking for the full name, email, subject, and message, then click "Send." Customers can fill out this form to submit inquiries; a representative will contact them immediately. Besides, Rhoback has a chat feature on the website, readily available at the bottom right-hand corner of your screen. An automated bot will assist with the mainstream questions and, when required, provide live chat with a customer service agent during business hours.